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Account Manager - Global Forwarding

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Job ID
Noorderplaats 5, Antwerp, Flanders, Belgium, 2000
Job TypeFull time

Are you a dynamic and results-driven professional with a passion for business growth? Embrace the opportunity to be a key player on our team at C.H. Robinson, a worldwide leader in logistics and supply chain solutions as an Account Manager - Global Forwarding. As an Account Manager you will be responsible for driving growth and maximizing a portfolio of mid to high net revenue and potential accounts.


Business Development:

  • Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chain

  • Leverages network SMEs to collaborate on the solution and pipeline development of product, mode, or service line opportunities

  • Expands market share by driving an active opportunity pipeline and qualification process in CRM, and when applicable collaborate with additional resources to identify and drive market share expansion

  • Owns successful account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits and CHRs position within the customer’s supply chain

Customer Experience:

  • Create and manage to Account SOP

  • Manages conflict and navigates difficult conversations with the customer, using tact and diplomacy

  • Targets and manages road map toward continuous improvement for their customers

  • Stays informed of changes within the customers’ business, industry, and sector; applies that knowledge to identify new opportunities



  • High School Diploma

  • Minimum 3 years of Global Forwarding experience or/and Account Management/ Key Account Management experience in Global Forwarding


  • ​Bachelor’s Degree from an accredited college or university

  • Excellent communication, presentation skills and the ability to negotiate at all levels

  • Ability to work under pressure

  • Ability to multi-task, prioritize, and manage time effectively 

  • Ability to work in a team environment, while also delivering independent results 

  • Strong ability to persuade, motivate, and influence others 

  • Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers

  • Values a diverse and inclusive work environment

What do we offer?

  • A vibrant, progressive, inclusive, and forward-thinking workplace

  • Hybrid work environment

  • Opportunities for professional development and advancement

  • A competitive benefits package and bonus structure

  • Flexibility in terms of work arrangements to support work-life balance

    Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

    Why Do You Belong at C.H. Robinson?

    C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

    As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at

    Apply Now

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