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Integration Technology Business Analyst

Job ID R6001 Address Kabelweg 37, Amsterdam, , Netherlands, 1014 BA

We are looking for an Integration Technology Business Analyst to join our European TMC team based in our Amsterdam office. We have an entrepreneurial culture that promotes creativity, personal initiative, team collaboration, and fun. We are making a large investment in a highly strategic part of our business. We are looking for dynamic individual contributors to help us deliver on that investment. If you are highly motivated and ambitious, ready to make a direct impact on our business and looking for a challenging and rewarding environment, you are looking at the right opportunity!

We design, develop and deliver intuitive web, smartphone, and windows-based applications leveraging advanced and cutting-edge technologies. We deliver full suite of products and services used by our internal and external customers, carriers and various supply chain partners across the globe to manage their day to day transportation needs. Our applications are critical and vital to C.H. Robinson's global operations and its continued growth and success.

The individual will be expected to thrive in an extremely fast-paced environment with constantly changing priorities. You will work on several projects at the same time, ensuring that the applications we produce are of the highest quality. This is an important, demanding and highly visible role. The individual is primarily responsible for driving the quality of the product while ensuring the product conforms to both functional and non-functional requirements.  You will collaborate with Integration Business Analysts, Product Managers and Software Engineers to plan and execute quality assurance activities throughout the Software Development Life Cycle. This position requires an extremely organized, efficient and effective individual who feels a real sense of ownership of each project.

The position is responsible for accurately gathering, consolidating, analyzing and documenting business rules and detailed requirements. This role will include covering scope, time, cost and delivery of highly visible projects. The work is considered critical and vital to C.H. Robinson’s worldwide logistics operations and its continued growth and success.


  • Leads, manages and consults on trading partner/B2B electronic integration projects
  • Responsible for the successful integration covering requirements gathering, mapping, testing, documenting and maintenance
  • Elicits and creates requirements by translating the customer business processes, analyzing data, and evaluating business goals to deliver value
  • Designs and implements integration solutions that span multiple technical domains, services and products.
  • Maintains a strong understanding of business operational practices, products and services
  • Educates, collaborates with, and influences others including internal business stakeholders, external customers, and technology partners
  • Verifies product quality through coordinated system to system testing in addition to user acceptance testing
  • Manages business and technical risk areas and ensures that test plan covers requirements. Executes test cases and prioritizes resolution of defects. Leads cross-team coordination and UAT
  • Light project management activities such as planning, stakeholder communication as timelines changes, coordination of efforts across multiple teams, and risk/issue mitigation
  • Reviews completed development work with the product owner, stakeholders, and users as necessary before release into production
  • Learn and grow within an Agile team and continually deliver value to the business
  • Contribute to the success of the team through collaboration, connectivity, and the ability to inspect and adapt to changes
  • Proactively maintain an understanding of C.H. Robinson's business practices
  • Provide innovative ideas and solutions in a dynamic environment

Required Qualifications:

  • At least 5 years of experience in information technology of which at least3-5 years within B2B electronic integration
  • Hands-on experience with B2B integration through EDI standards within Supply Chain (EDIFACT/X12) as well as custom solutions through XML and API’s
  • X12 300 Series Ocean & Air transactions – 304/301/315 a plus
  • Bachelor's degree (or equivalent working experience and education) in Computer Science, Technology, Engineering or Business Administration
  • Strong written and verbal communication skills specifically the ability to take technical details and make them understandable to non-technical individuals, and be able to give effective presentations
  • Detail oriented
  • Must be a strong facilitator; adept at running meetings with end users, gathering and managing business requirements, and balancing priorities
  • Proven track record of effectively delivering results in a fast-paced environment while managing multiple priorities
  • Should be a self-starter and able to work under minimal supervision
  • Ability to demonstrate ROI awareness
  • Experience of MS Office products - Teams, Word, Outlook, Project, Visio, PowerPoint, and SharePoint

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

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