The Implementation Project Manager is responsible for managing and leading projects and will provide support to others in their area of expertise.  Successfully managing projects requires excellent organization, documentation, communication skills as well as the ability to help design innovative solutions when faced with complex issues. To effectively lead a project, the Project Manager requires the ability to align with all relevant stakeholders both internally and externally.  Further, the Project Manager:

• Has a working knowledge and experience in Project Management (within Logistics/Supply Chain is a plus)

• Will continue to build knowledge of organization processes and customers

• Will perform a range of assignments related to job discipline

• Will use prescribed guidelines or policies in analyzing situations

• Is proactive and independent, able to deliver with minimal supervision

Responsibilities:

• Manage 1 to 3 projects within a project-based delivery model

• Understands key business drivers and uses this knowledge to accomplish project work

• Maintain all project related documentation, including project plans, process flows/VSM’s, risk/issue logs, resource requirements and business cases

• Manage project scope and effectively manage scope change requests via change control process

• Deliver projects on time and in budget with quality solutions.  Coordinate across internal groups to ensure timelines and bandwidth needs are effectively communicated

• Communicate project progress and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary

• Lead change management with all stakeholders – internal and external; Lead without authority and be confident and assertive with a willingness to challenge appropriately

• Serve as the single point of contact and be accountable for all project related activities & requests

• Anticipates internal and external challenges and develops risk management approach

• Track and report project financials (budgeted vs actual) for allocated resource hours and billings

• Contribute toward development of tools, methodologies, and presentations for TMC Implementation

• Successfully execute the TMC Process Transformation Methodology, including:

  • Document customer expectations for TMC

  • Capture the current processes of the customer

  • Document & contribute to the design of Future State

    • Support creation of customer process maps

    • Document changes in roles and responsibilities

    • Identify opportunities for process improvement to increase productivity for all constituents (customer, carrier, supplier, customer’s clients, and TMC)

• Other duties as assigned

Qualification:

Experience

• 4-6 years technical project management experience

• Six Sigma, Lean, TQM or process improvement experience a plus

• Supply Chain, Logistics, and/or Transportation experience preferred

• Bachelor’s Degree Required

• Project Management Professional certification preferred but not required

Knowledge, Skills, and Abilities

• Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience

• Project management experience, with the proven ability to manage multiple projects simultaneously 

• Project Management Professional certification preferred but not required

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

• Ability to organize, design, develop and deliver projects for internal and external audiences at all levels

• Ability to collaborate effectively with subject matter experts internally and externally at all levels

• Experience working and thriving in a continuous improvement environment

• Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight

• Experience working directly with customers

• Flexible hours (some weekend/late hours may be required)

• Working knowledge of Microsoft Office products including Excel, Word, Visio, & PowerPoint

• Up to 20% travel may be required (domestic and/or international)

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.