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Supervisor Operations

Job ID
Teleportboulevard 120, Amsterdam, North Holland, Netherlands, 1043 EJ
Job TypeFull time

As part of continuous growth and development of our European organization we are now looking for an experienced and talented:


What’s the opportunity?

The Operations Supervisor leads a team of local and/or virtual operations employees working within a larger team. The Operations Supervisor is responsible for daily workflow management, coaching, performance management, team development, mentoring and problem resolution. This role participates in building and implementing changes that create efficiencies, improve productivity, deliver quality, and achieve desired cost to serve.

What will you be doing?

  • Build and maintain effective relationships with internal stakeholders (capacity, commercial, service line peers). As necessary, review service level metrics and keep internal partners apprised of operations results, initiatives, or changes. Remain current on business needs and changes and customer and carrier expectations. Partner on problem resolution and work together on continuous improvement. Ensure operations team members are well-informed of business expectations and well-positioned to deliver.

  • Ensure team’s understanding of available tools and systems to improve work processes and automation. Work with next-level leaders, operations leaders, and internal stakeholders to ensure effectiveness and/or efficiency of systems. Present suggestions for improvements to drive better performance

  • Ensure team’s understanding of available tools and systems to improve work processes and automation. Work with next-level leaders, operations leaders, and internal stakeholders to ensure effectiveness and/or efficiency of systems. Present suggestions for improvements to drive better performance

  • Build, maintain and leverage internal relationships with operations peers that reinforces a culture of one team and enables the execution of high-quality service, ethical issue resolution, and process or service improvements. Share observations, feedback, and ideas to operations leadership

  • Perform operational task work and/or fill in for peer group when needed.

  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

What are we looking for?

  • Bachelor’s degree preferred

  • 2 to 3 years of experience in an operations role preferably within the logistics industry

  • Excellent Englishverbal & written communication skills

  • Additional European languages are an asset

  • Strong presentation skills

  • Ability to build strong relationships

  • Ability to foster a collaborative and adaptive teamwork and communication style

  • Strong ability to persuade, motivate, and influence others

  • Track record of results & process improvements

  • Preferably 1-year people management experience

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What does C.H. Robinson offer you?

  • Real career possibilities and the opportunity to develop your talent in a fast-moving, global organization with a ‘start-up’ environment.

  • A fun, positive, and open atmosphere, which encourages creative thinking.

  • An opportunity to use and develop your language skills in our international work environment.

  • Compensation that includes a competitive salary and additional incentives based on personal, team performance and business growth.

  • Extensive training opportunities to move your career forward.

When you walk through the door at one of our offices, the first thing you notice is the energy. Our teams are outgoing, dynamic and engaging. If you are driven by energy, action and success, our work environment will be a perfect fit. With employees from all over the world and 48 offices in Europe, you will be immersed in an international environment working in a diverse and unified team.

Move your career forward at C.H. Robinson!

Our employees are our most valuable asset. We invest in you from your first day in the company when you join our JumpStart training in Amsterdam. As you move forward in your role, you obtain new trainings, such as Win by Design and the Leadership Development Program, to support your future growth.

Giving back to our communities and our industry is part of our DNA at C.H. Robinson. When you join our company, you have the opportunity to be part of our Corporate Social Responsibility ambassador program and to make a difference in your local community.

Career opportunities and workplace:

C.H. Robinson - accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here. Every individual working at C.H. Robinson is integral to the success of our customers and our company.  

C.H. Robinson is a Fortune 500, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.  

No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen: quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their indepth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to deliver the goods that make our world go around.


Please note that any CVs that are emailed directly in to the business and not via our recruitment portal, will not be considered. In order to be considered for a career at C.H. Robinson apply through our recruitment portal

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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