Supervisor - Global Forwarding Agents
- Job ID
- R32622
- Address
- 63B Richard Pearse Drive, Auckland, Auckland, New Zealand, 2022
The Supervisor will ensure operational excellence by organizing, planning, coordinating and controlling team operations. The main focus of the position is to develop people, monitor performance, and support the day-to-day needs of our customers through superior operations.
Responsibilities:
People Management
- Training and developing employees
- Establishing goals (short-term (6 month), mid-term (1 year), long-term (career goal))
- Providing input on and/or conduct mid and year end reviews
- Providing input on compensation decisions
- Providing input and recommendation on staffing forecasting & decisions
- Communicating and educating employees on corporate compliance policies
Operational Management
- Organize, plan, coordinate and control specific phases of team operations
- Prioritize and delegate work. Monitor for accuracy, completeness, and efficiency
- Develop and document operational process within team and process for interaction with other branch teams
- Document work flow and job description of individual team members
- Actively work with management to identify, develop, and monitor metrics to measure performance of team and members
Required Qualifications:
- Minimum 2 years transportation experience
- Direct or indirect supervisory, management or leadership experience
- Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
- Strong written and verbal communication skills
- Strategic and creative thinking skills
- Strong problem solving skills
- Bachelor’s Degree preferred
Preferred Qualifications:
- Values a diverse and inclusive work environment
Benefits
At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Our Robinson Cares program allows our employees to give back to the community. Employees have access to Health Insurance, a Health and Wellbeing Allowance and a confidential Employee Assistance Program.
Equal Opportunity Statement
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Why Do You Belong at C.H. Robinson?
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

- Customs Broker Auckland, Auckland 02/28/2023
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