Our Account Representatives are trusted, strategic partners to companies around the world. This is your chance to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience.
As an Account Manager, you’ll manage a group of small-to-mid-size accounts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.
Maintaining and growing the existing customer portfolio
Consistently executing daily business (receiving orders, data entry, informing customers about shipment status, etc.)
Establishing relationships with day-to-day contacts
Selling and negotiating at a transactional level
Identifying new opportunities with current customers outside the existing scope
Establishing and pro-actively maintaining relationships with management-level contacts both inside and out of your organization
Gathering, analyzing, and preparing relevant information for business reviews and being an active participant
Following up on the status of your customers' transport operations
Bachelor’s degree preferred
2 to 3 years of experience in a customer service or commercial role preferably within the logistics
Excellent English verbal & written communication skills
Fluent French verbal & written communication skills
Additional European languages are an asset
Strong presentation skills
Ability to build strong customer relationships
Ability to work in a team environment, while also delivering independent results
Strong ability to persuade, motivate, and influence others
Values a diverse and inclusive work environment
Proficient working knowledge of Excel, Access, PowerPoint, Word
Why Do You Belong at C.H. Robinson?
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.
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