Project Logistics Specialist
We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Project Logistics Specialist. Do you like building relationships with customers? Are you a strategic problem-solver? If so, this might be the perfect role for you.
The Project Logistics Specialist is responsible for supporting the overall management and coordination ofproject freightto achieve client satisfaction. C.H. Robinson Project Logistics’ goal is to develop long term relationships with clients and their contractors by providing excellent service and successfully demonstrating that we are a premier project forwarder through superior performance.
If this all sounds good, let’s talk more about what you’ll be working on.
Overall project management and coordination for all project files relating to truck/rail, sea, and air, barge inbound and outbound
Ensure that all Shipment obligations are met and that full client satisfaction is achieved
Rate negotiations, carrier strategy and carrier selection
Set up template for billing and project reports for use by PL Coordinators
Develop account relationships with contacts at multiple levels within the customers’ organizations
Monitor compliance with insurance requirements, reporting and claim settlement
Interface with client representatives when critical issues arise and assess possible solutions
Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics
Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer
Travel as directed by the company including onsite work
Compliance with corporate policy for communication, confidentiality
Completion of the 4 Pillars
Fluency in Incoterms 2020
40 hours of logged offsite work (boots on the ground on jobsites)
Design solutions and execute from quote to cash
General understanding of the CH Robinson Project Execution model and work breakdown structure
Other duties or responsibilities as assigned according to the team and/or country specific requirements
High school diploma or GED
Minimum 5 years of project logistics experience
Bachelor’s degree from an accredited college or university
Ability to travel up to 20% (for offsite Project Logistics Specialist up to 100%)
Ability to work independently and provide onsite management of small to medium projects
Willingness to be onsite for extended periods of time
Ability to work in a fast-paced and deadline-driven office environment
Excellent verbal & written communication skills and phone etiquette
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service skills and follow up
Proficient in Microsoft Office Suite of programs
Knowledge or coursework in Supply Chain, Logistics and or International Business
Values a diverse and inclusive work environment
If this sounds like the job for you, let's talk! We can't wait to hear from you!
Due to the COVID-19 pandemic, this position will be remote until further notice.
We offer excellent benefits including medical and dental insurance, prescription drug coverage, paid time off, disability insurance, life insurance, a retirement plan, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.
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