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Carrier Representative (January 2021 Start)

Job ID R4933
Address 3525 Whitehall Park Drive, Charlotte, North Carolina, United States, 28273
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Overview

As a Carrier Sales Representative at C.H. Robinson, you will build relationships between transportation companies and C.H. Robinson customers. As those relationships grow, so will your pay! We will support you from day 1 through our onboarding program, global technology platform and collaborative colleagues. This fast-paced and high-energy role combines sales and account management to drive the industry we all count on, forward.

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Success Profile

What does it take to be a successful Carrier Representative for C.H. Robinson? Take a look at these traits and see if you have the right mix.

  • Results Driven
  • Collaborative
  • Solution Oriented
  • Relationship Driven
  • Adaptable
  • Entrepreneurial

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a day in the life of a CARRIER Representative

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Hannah Williams

My favorite part about working at C.H. Robinson is that I get to work with teams all across the country. I have made great connections in other offices with colleagues whom I haven’t ever met!

Hannah Williams,
Carrier Representative, Portland, OR

Michael Fitzgerald

I love that we are one of the most reputable and successful companies in the logistics industry, the office atmosphere is fast-paced and fun and that if you work hard, you’ll be rewarded.

Michael Fitzgerald,
Carrier Representative, Atlanta, GA

Michael Fitzgerald
Mariana Del Solar

I like everything about C.H. Robinson! From building relationships with carriers and helping them with their business to working with team members who feel like family, I feel truly lucky every day.

Mariana Del Solar,
Associate Carrier Representative, Dallas, TX

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Responsibilities

As a Carrier Sales Representative , you will focus on securing the right carrier at the right price at the right time to deliver the customer’s goods on time. To be successful in this role, you will develop and grow relationships with transportation companies and help them optimize their fleet. As your relationships grow, so will your pay. This role combines inside sales, account management and operational activities to meet the shipping needs of our customers.

Responsibilities:

  • Develop new and grow existing carrier relationships (lead generation, cold calling and referrals).
  • Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers).
  • Leverage our global technology platform, Navisphere, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiency.
  • Identify issues and work cross-functionally to determine and implement the best solution.
  • Maintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreements.
  • Provide exceptional service to our carriers and customers.
  • Ensure shipment details are accurately communicated and tracked in the system.

Required Qualifications:

  • High school diploma or GED

Preferred Qualifications:

  • Values a diverse and inclusive work environment
  • Ability to persuade, motivate, influence and negotiate with others
  • Ability to thrive under deadlines, drive results, multi-task and work with a sense of urgency
  • Capable of working independently as well as collaboratively across the company
  • Excellent verbal and written communication skills
  • Remains positive and flexible in an ever-changing environment with shifting priorities
  • Detail oriented with strong prioritization and multi-tasking skills

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson


From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.


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