Customer Account Specialist Internship- Internship Starting Summer of 2024
Are you a “people person”? Do you enjoy helping customers? Your next opportunity as a Customer Account Specialist checks all the right boxes. Create your career by building trusted and strategic relationships with our global customers and collaborating with your internal teams to creatively solve challenges our customers may encounter. You’ll lean into our proven processes and innovative technology platform to manage shipments while growing your expertise in account management, sales and operations.
What makes a successful Customer Account Specialist? Check out the traits we’re looking for and see if you have the right mix.
- Problem Solver
There are many journeys you can choose to take with us - this is just one example! We also offer opportunities for advancement and leadership based on your desired path and life goals.
Customer Account Specialist
Key Account Manager
Strategic Account Manager
It’s great seeing how much variability there is between different Customer Account Specialist roles and what they do day-to-day. Often, I’ll ask a fellow CAS who works in another branch and they will have a completely different set of duties to fulfill. It’s fun to see how uniquely we can serve particular accounts in order to do the most good!Mike,
Customer Account Specialist, Milwaukee, WI
I’m providing a great service to my customer by ensuring their product is delivered on time. Coming out of the pandemic, my ultimate impact is knowing that shelves are stocked at the stores for the consumers. It’s nice to be able to educate people outside of the supply chain community on what’s happening and give them a broader understanding of why things are the way they are now that supply chain is in the forefront.Spring,
Customer Account Specialist, Phoenix, AZ
I spend my day collaborating internally with peers on current market conditions, managing the transport of goods from point A to point B, and monitoring my account performance utilizing various C.H. Robinson tools for success. My favorite part of my day is when a customer expresses their gratitude for the hard work I put into their business each and every day.Adriana,
Customer Account Specialist, Phoenix, AZ
Our internship program provides you with the opportunity to make an impact at a Fortune 200 global company. You’ll help some of the world’s most diverse and prominent companies move their products around the world. The supply chain industry is evolving faster than ever before, and you’ll be in the middle of the action, gaining hands-on business experience. This paid internship will begin with an interactive onboarding program where you’ll learn more about C.H. Robinson, our technology, processes, and culture. Interns are integrated into our teams, giving you the opportunity to learn global freight services and help shippers and carriers optimize supply chains.
- Work along-side industry professionals to learn internal business processes and supply chain best practices
- Build strong relationships internally across teams and externally with customers, carriers, and suppliers
- Learn and effectively use best-in-class technology systems, including our proprietary global supply chain platform, Navisphere®
- Learn and apply skills across multiple areas of the transportation and logistics industry, including but not limited to: sales and negotiation, operations management, and transportation information systems
- Excellent communication skills, verbal and written
- Ability to thrive in a deadline-driven, team environment, while also delivering independent results
- Relationship building skills
- Driven, enthusiastic, and highly motivated
- High attention to detail and ability to multitask
- Values a diverse and inclusive work environment
- Undergraduate education at a Junior or Senior level (pursuing a business, sales, marketing, supply chain, communications, or related major is a plus)
Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTUREpage.
Why Do You Belong at C.H. Robinson?
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.
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