Logistics AssociateApply Now
What’s the opportunity?
The Logistics Associate is responsible for supporting their assigned team with operational tasks within the TMC Transportation Management System, general account maintenance and any additional structured work assignments required.This person is accountable for completing all assigned tasks with accuracy and timeliness. The Logistics Associate is expected to handle any internal or external communication with professionalism and courtesy.
What will you be doing?
Ensures Transportation arrangements are made for shipments by the following:
Provide timely and professional written and verbal responses to customer requests
Book transportation loads in the Transportation Management System
Monitor team mailboxes
Resolve simple exceptions to any pre-defined processes
Schedule delivery appointments with receivers
Make any necessary changes as requested by the customer within the Transportation Management System
Manual build and create new Transportation loads within the Transportation Management System
Run, format, or distribute any reports to the appropriate internal or external parties
Contribute to projects that utilize the TMC project-based delivery model
What are we looking for?
High School Diploma or GED required
One year experience in a customer service environment preferred
Must exemplify TMC’s core values
Able to work in a fast-paced and dynamic environment
Friendly and articulate phone demeanor
Strong verbal and written communication skills
Ability to problem solve quickly and accurately
Ability to prioritize and handle a variety of tasks
Demonstrated experience in Microsoft Office Suite
Excel experience preferred
Ability to work flexible schedule on occasion, including overtime hours when requested
A minimum of up to 15% travel may be required (domestic and/or international)
We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.
Global supply chains are growing increasingly complex. Businesses need the latest technology and industry expertise to advance and stay ahead of the competition. At TMC, a division of C.H. Robinson, we understand what makes supply chains faster, stronger, and more efficient. As a leader in global logistics management, we combine industry expertise with our global technology platform, Navisphere®, to support the world’s most complex supply chains. Our logistics experts are located in six Control Tower® locations around the world: Amsterdam, Chicago, Mumbai, São Paulo, Shanghai, and Wrocław. This Control Tower® network, supported by our technology platform, connects our customers to their suppliers and supply chain partners. Our customers leverage these capabilities to manage their logistics in over 170 countries across all modes of transportation. For more information, visit www.mytmc.com.
Equal Opportunity Employer
C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran