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Logistics Associate

Job ID req8968-1
Address 315 N. Racine Ave., Chicago, IL, United States, 60607

What’s the opportunity?

The Logistics Associate is responsible for supporting their assigned team with operational tasks within the TMC Transportation Management System, general account maintenance and any additional structured work assignments required.This person is accountable for completing all assigned tasks with accuracy and timeliness. The Logistics Associate is expected to handle any internal or external communication with professionalism and courtesy.

What will you be doing?

    • Ensures Transportation arrangements are made for shipments by the following:

      • Provide timely and professional written and verbal responses to customer requests

      • Book transportation loads in the Transportation Management System

      • Monitor team mailboxes

      • Resolve simple exceptions to any pre-defined processes

      • Schedule delivery appointments with receivers

      • Make any necessary changes as requested by the customer within the Transportation Management System

      • Manual build and create new Transportation loads within the Transportation Management System

    • Run, format, or distribute any reports to the appropriate internal or external parties

    • Contribute to projects that utilize the TMC project-based delivery model

      What are we looking for?

        • High School Diploma or GED required

        • One year experience in a customer service environment preferred

        • Must exemplify TMC’s core values

        • Detail oriented

        • Able to work in a fast-paced and dynamic environment

        • Friendly and articulate phone demeanor

        • Strong verbal and written communication skills

        • Ability to problem solve quickly and accurately

        • Ability to prioritize and handle a variety of tasks

        • Demonstrated experience in Microsoft Office Suite

        • Excel experience preferred

        • Ability to work flexible schedule on occasion, including overtime hours when requested

        • A minimum of up to 15% travel may be required (domestic and/or international)

        Benefits

        We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.

        About TMC

        Global supply chains are growing increasingly complex. Businesses need the latest technology and industry expertise to advance and stay ahead of the competition. At TMC, a division of C.H. Robinson, we understand what makes supply chains faster, stronger, and more efficient. As a leader in global logistics management, we combine industry expertise with our global technology platform, Navisphere®, to support the world’s most complex supply chains. Our logistics experts are located in six Control Tower® locations around the world: Amsterdam, Chicago, Mumbai, São Paulo, Shanghai, and Wrocław. This Control Tower® network, supported by our technology platform, connects our customers to their suppliers and supply chain partners. Our customers leverage these capabilities to manage their logistics in over 170 countries across all modes of transportation. For more information, visit www.mytmc.com.

        Equal Opportunity Employer

        C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran