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LTL Business Development Manager - Northeast Region (location Columbus or Philadelphia)

Job ID req13220
Address 161 Washington St., Conshohocken, PA, United States, 19428

The LTL Business Development Manager is a consultant and subject matter expert that works with the C.H. Robinson sales organization on the generation of new business and retention of existing business related to the LTL service line.  This role works with and build relationships with multiple groups internal to C.H. Robinson, including, but not limited to sales, account management, global account centers, the office network, Regional Sales Directors, Customer Shared Services, and the executive team to generate leads and support the sales process for large or complex opportunities. Additionally, the LTL Business Development Manager leads and/or participates in strategic account discussions, contract and pricing strategy directly with the office network and/or the customer directly.


Business Development

  • Diagnoses opportunities, qualifies leads & develops business
  • Develops business by selling and closing opportunities in partnership with the office network
  • Markets LTL service line to sales and account management teams through ongoing education
  • Drives growth and creates demand for the LTL service line, which helps to ensure their respective region has a robust pipeline of customer opportunities
  • Seeks to understand the underlying challenges of the opportunity and design solutions that address the customer’s short and long-term needs.
  • Designs and implements solutions for LTL products and services. This includes partnering with internal pricing teams and being a liaison between the service and network to create pricing models and strategies
  • Refines marketing strategy for respective LTL service regularly based on network feedback and external market trends

Consultation/Customer Service

  • Builds trusting relationships by acting as an ambassador of the LTL service line to the network, in addition to external customers and suppliers
  • Collaborates with management to proactively identify and/or resolve issues in a timely manner
  • Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors in the marketplace
  • Educates and consults with the sales and account management teams on the market factors that impact pricing for LTL
  • Educates the network on service line initiatives, vision and strategies
  • Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions
  • Responds to network inquiries on topics related to the industry, market trends and competitive intelligence for LTL
  • Understands how to leverage departments within the service line they support, other modal teams, and Customer Shared Services teams
  • Other duties or responsibilities as assigned


Required Qualifications:

  • Bachelor’s degree, in addition to a minimum of four years previous sales, operations and/or account management experience
  • Ability to travel 25-40% internationally

Preferred Qualifications:

  • Experience selling LTL services
  • Technical proficiency in MS Office
  • Proven ability to create and sell comprehensive solutions and service packages to all buying influences
  • Demonstrated influencing, negotiation, collaboration, communication and presentation skills
  • Proven track record of delivering measurable financial results through sales or account management solutions
  • Strong strategic orientation, relationship building, negotiation skills and business acumen
  • Strong technical understanding of C.H. Robinson, modes and services, and systems
  • Proven ability to develop proposal presentations in Word or PowerPoint
  • Proven examples of using Excel for analysis and modeling


We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K with company match, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

At C.H. Robinson, we believe in accelerating global trade to drive the world’s economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world’s largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit or view our company video.

Equal Opportunity Employer

C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran