Skip Navigation

Appointment Center: Operations Representative (Entry Level)

Job ID req7236
Address 14800 Charlson Road, Eden Prairie, MN, United States, 55347

What’s the opportunity?

As an Appointment Center Operations Representative you will ensure operational excellence by supporting our network branches. The main focus of this position is to assist with scheduling appointments and ensuring the accuracy of load information within our customized software systems. You will also provide customer service and build relationships with warehouse schedulers and branches on a daily basis. This is a great entry level opportunity to work in a high energy and fast paced environment.

What will you be doing?

  • Support the C. H. Robinson branch network
  • Multitask between answering incoming phone calls and responding to emails
  • Schedule appointments via phone, email, and company websites
  • Complete branch requests
  • Ability to build a working relationships
  • Effective communication and follow-up
  • Answer incoming calls

What are we looking for?

  • High School Diploma or GED equivalent is required 
  • Attention to detail and accuracy
  • Ability to prioritize, multitask and manage time effectively
  • Effective communication skills via phone and email
  • Excellent systems knowledge: MS Office, Excel, and internet navigation


We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.

About C.H. Robinson

C.H. Robinson—accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here.

Every individual working at C.H. Robinson is integral to the success of our customers and our company. C.H. Robinson is a Fortune 500, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.

No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen—quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their in-depth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to deliver the goods that make our world go ‘round.

Join the 12,000 employees worldwide who are accelerating their careers at C.H. Robinson.

Equal Opportunity Employer

C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran