At C.H. Robinson, we are working to transform the logistics industry through the delivery of products for our customers, carriers, and supply chain partners. Within the Customer and Carrier technology group, we build and maintain experiences that drive the freight lifecycle of our double-sided marketplace and are used every day by CHR’s 120,000+ customers and 75,000+ carrier partners to expedite commerce across the world.  Your solutions will help drive growth and efficiency for our customers, carriers, and CHR.

In Customer/Carrier engineering we build and maintain experiences that span signup, search, booking, tracking, and payments that are used every day by CHR’s 75,000+ carrier partners to expedite commerce across the world.  Your solutions will help drive growth and efficiency for our carriers and CHR. 

As the Group Manager of Software Engineering, you will be responsible for leading and managing teams that create complex software solutions in our application platform and or integrate 3rd party software into an existing platform. You will partner with business and technology leaders to align on business strategy, define technology strategy, build, and maintain product roadmaps, and deliver technology solutions that help C.H. Robinson delight our customers and supply chain partners. The Group Manager will lead multiple teams working on different projects and must delegate effectively through team leaders while staying close to the details of each initiative. You will be responsible for providing written and verbal reporting on project status to all levels of the organization and will focus on problem areas and removing obstacles for each of their teams.

This position may be located in Eden Prairie/Minneapolis, Seattle, Kansas City or Chicago.

Responsibilities:

• Work with value owners to develop strategy around sets of features and larger initiatives to ensure the team is aligned to our goals
• Collaborate with cross functional leaders to bring projects from discovery phases into production
• Work across Technology teams to recruit help for resolving issues and removing project roadblocks
• Identify and create ongoing value for our business through iterative delivery against business goals and product vision
• Help to define product vision in the context of established business goals
• Build and maintain product roadmaps
• Define and communicate strategy to achieve business objectives while ensuring product stability and scalability
• Manage disputes between technical teams to remove roadblocks and ensure progress against goals
• Identify additional technical resource needs from other teams and raise awareness to help ensure timely delivery and realization of value from initiatives
• Build and maintain technology product roadmaps, strive for repeatable, scalable, and secure solutions with an emphasis on continuous improvement and speed of delivery
• Engage and assist other teams in high priority incidents
• Follow enterprise goals around HPI's (critical/major outages)
• Encourage creativity, promote collaboration without boundaries, and ensure delivery of our objectives
• Establish, maintain, and communicate crisp measures that quantify progress against our goals and objectives through effective presentations and score carding
• Partner with business stakeholders to tie committed technical work back to business outcomes and communicate the impact those changes had on the expected outcomes
• Partners with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent
• Aligns teams’ passion with their potential and commits to consistently providing feedback, development opportunities and recognition

Required Qualifications:

• Minimum 7 years of experience working on a software engineering team progressing in complexity and responsibility
• Minimum 3 years of leading and managing team(s)
• Experience delivering business critical software functionality
• Experience working in a product-led organization and applying lean principles to product development
• Experience delivering software in an agile environment
• Experience managing a variety of systems integrations, including custom and COTS technologies utilizing APIs
• Experience communicating status and shaping strategy with a senior leadership audience
• Bachelor’s degree or a minimum of 4 years of equivalent work experience and a high school diploma/GED

Preferred Qualifications:

• Master’s degree in Computer science/Software Engineering or Human-Computer Interaction
• Experience with ERP, TMS, Supply Chain Management or Retail systems
• Experience with architectural concepts such as Domain Driven Design and SOLID principles
• Ability to travel up to 10% (domestically and internationally)
• Strong strategic orientation/planning, business savvy, critical thinking and problem-solving skills and ability to evaluate broad impacts of work
• Effective and flexible communication skills with the ability to articulate complex solutions in a relatable way and ability to communicate project plans and timeline deliverables
• Strong interpersonal skills including ability to build trust, influence, and foster relationships with diverse team members; ability to leverage relationships to drive consistency of approach and ensure delivery
• Ability to lead, motivate and inspire cross-functional teams
• Ability to connect the work the team is doing to strategic business priorities
• Experience leading through change and resolving conflict
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.