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Software Engineering Product Manager II

Job ID R17709
Address 14900 Charlson Rd, Eden Prairie, Minnesota, United States, 55347

Overview

As a Software Engineer, you will work with the latest frameworks, languages, and tools available to build world class software that is transforming the logistics industry. You'll be challenged to build modern, responsive, and highly scalable systems that are accelerating commerce through the world's most powerful supply chain platform; Navisphere. If you are an experienced software engineer who enjoys collaborating with other talented and passionate engineers and working on the world's most complex supply chain solutions, this is the opportunity for you!

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Success Profile

What does it take to be a successful Software Engineer for C.H. Robinson? Take a look at these traits and see if you have the right mix.

  • Adaptable
  • Analytical
  • Collaborative
  • Communicator
  • Problem-solver
  • Self-starter

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I’ve found my time at C.H. Robinson extremely rewarding. It’s a fast paced environment where we use cutting edge technologies to move the world. Each day is a new challenge, receiving updates from the business, developing and deploying solutions, and getting immediate feedback from users.
-william dietrich, software engineer II, north america
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What's A Typical Day Like?

  • Write, Design, Review Code: 55%
  • Testing: 30%
  • Agile Activities: 15%

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Responsibilities

The Engineering Product Manager II role collaborates and builds relationships with other engineering product managers to translate business problems into features and user stories that delight our customers and achieve business objectives. You will collaborate with business partners and engage with customers and users to help define the product or service vision. You will partner with other disciplines to create and communicate a functional design for the engineers who support your domain. You will build your knowledge of business processes, understand your team’s domain, solve problems for your business, and have a passion for technology.

Responsibilities:

  • The duties and responsibilities of this position consist of, but are not limited to, the following:

  • Understand and translate business, customer and user needs into software development work for features in your team’s product domain to create solutions and deliver business value
  • Analyze and document identified business process and/or improvement needs given information from multiple business partners and data sources
  • Take a data-driven approach to identifying key metrics and ensuring that features improve them
  • Create user stories with acceptance criteria that represent planned work and regularly review and prioritize your product backlog
  • Create release documentation such as release notes, training and support documentation, error messages, and knowledge base articles
  • Apply domain knowledge of the supply chain industry to deliver features over multiple releases; understand existing products and solutions and how they impact features being delivered
  • Keep team leaders and business partners informed on deliverables; identify and escalate risks that could impact project or feature deadlines
  • Partner with others to create, coordinate and execute on test plans; this may include quality assurance testing (QA), user acceptance testing (UAT), and defect and issue tracking
  • Respond to and prioritize support incidents, including diagnosing the issue and working with your team and others to determine a potential fix
  • Stay informed on what is in the market for comparable products as well as what your business and customers are requesting
  • Keep team leaders and business partners informed on deliverables; identify and escalate risks that could impact project or feature deadlines 
  • Collaborate with user experience team, software engineers, and other engineering product managers to validate that work aligns with overall technical vision and achieves business outcomes
  • Create and deliver technical product demonstrations to technical and non-technical audiences
  • Proactively seek mentorship from others
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • Bachelor’s degree from an accredited college or university or minimum 4 years of equivalent work experience and high school diploma/GED
  • Minimum 2 years of engineering product management, business analysis, or industry experience
  • Experience working with a team, problem solving, and successfully delivering on a project

Preferred Qualifications:

  • Experience shipping large scale, commercial grade software (custom built and off-the-shelf solutions)
  • Experience reading and writing analytical queries using SQL, PowerBI, etc., to support research and analysis
  • Knowledge of agile and Software Development Life Cycle (SDLC) methodologies
  • Ability to understand technical and non-technical details and bridge the knowledge gap between your business and technical teams
  • Strong written and verbal communication skills with the ability to collaborate with a global team of peers and stakeholders
  • Experience facilitating meetings, keeping focus and balancing multiple viewpoints from stakeholders
  • Ability to take on multiple priorities, manage time effectively, and deliver on commitments
  • A learning and growth mindset that is open to giving and receiving feedback
  • Values a diverse and inclusive work environment

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?


Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.


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