The primary purpose of the Manager Supply Chain Services role is to lead a team focused on solution design, implementation, and technology for an assigned customer portfolio.  This team will work with our salesforce to gather in-depth, process related (qualitative) information during the solution design sales gate. You will enable solution design by working with key leadership and functional experts across our organization and our customers; provide insight and recommendation on approaches to strategic business challenges related to all order lifecycle processes and supply chain management. 

This role will directly oversee the work of others and directly contribute to implementation, planning, and development of technology, and execution of sales and business processes.  The ideal candidate has a strong ability to build and develop strong relationships across multiple stakeholder groups; is team oriented yet can drive for results and thrives in an ever-changing dynamic work environment with a proactive and persistent approach. 

This position can be located anywhere but preferred in Phoenix, AZ or Monterey, CA area.

Responsibilities:

• Facilitate supply chain process discussions during solution design with CHR clients to: 

• Understand the full scope of a client's supply chain, opportunities for change and our solution capabilities 

• Engage members of a client’s supply chain organization to identify and assist in creating value through our solution

• Create and assist in the execution of the future state solution within CHR 

• Work with the customer to help identify and create reporting around KPIs 

• Identify risks that could affect an implementation to ensure a correct solution design 

• Assess clients’ technology and integration capabilities, to allow for accurate pricing of services 

• Proactively maintain an understanding of business processes and user experience.

• Ability to lead, manage and develop team of project management specialists 

• Will assist with and contribute to annual and/or strategic planning sessions 

• Participate in sprint reviews to understand progress and impact to overall project timeline and deliverables 

Customer Service:

• Take a consultative approach to building relationships with clients, CHR sales teams, and the CHR office network 

Process efficiency:

• Responsible for involving all appropriate parties in the testing of functionality, overseeing user pilots when deemed necessary. May also serve as a test user 

• Evaluate business risk when deploying into production and is accountable to work with business leader to make final decision on deployment (Go/No-Go) 

• Other duties or responsibilities as assigned according to the team and/or country specific requirements 

Required Qualifications:

• Bachelor’s degree from an accredited college or university 

• Minimum 5 years of supply chain management or consultative selling experience 

• Minimum 2 years of leading and managing teams 

• Minimum 2 years of produce experience

• Strong analytical, critical thinking and problem-solving skills 

• Highly organized and detail-oriented with strong time management skills 

• Experience leading and facilitating meetings 

• Business facing skills (listening, ability to playback and validate concepts and develop proposals) 

• Ability to influence and effectively work with others throughout the organization 

• Ability to travel up to 15% (domestically and internationally) 

Preferred Qualifications:

• Knack for anticipating both technical and functional impacts and requirements 

• Has a solid understanding of business, financials, products/services and the market 

• Competencies as a change agent with strong ability to influence without direct authority 

• Strong interpersonal, communication, to effectively communicate initiatives and drive key business initiatives through the leadership team, and cross functional teams 

• Ability to create and deliver complex presentations 

• The ability to adapt, learn and become proficient in multiple systems and detailed processes 

• Experience engaging with customers 

• Values a diverse and inclusive work environment 

#LI-Remote

Compensation Range

The compensation range for this position is based on experience and location. We support you as your grow your career. Our career paths offer the potential for internal promotion - both horizontally and vertically.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.