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Senior Manager - Business Development

Job ID
Unit No. 2 B. Wing, Mumbai, Maharashtra, India, 400099
Job TypeFull time


The duties and responsibilities of this position consist of, but are not limited to, the following:


  • Uses CRM to identify, call and track prospects in order to gain core and strategic customer opportunities
  • Generates revenue and maintains a pipeline to meet or exceed net revenue goals and expectations
  • Actively solicits and maintains a balance between all sales gates; continually evolving real-time prospect list
  • Effectively executes sales activities to meet or exceed daily, monthly or annual expectations
  • Actively uses core commercial and solution-based approaches to selling
  • Establishes multiple contacts and builds relationships at multiple levels and departments within prospects; developing advocates within a customer’s organization to strengthen relationships
  • Understands and stays informed of the customers’ business, industry, and sector and applies that knowledge to identify opportunities, and articulate where we can provide value within the customer’s supply chain
  • Understands market conditions and competitive landscape in order to provide efficient and effective modes of transportation solutions for the customer
  • Interprets and analyzes information to make decisions in a timely manner
  • Reviews internal and customer data for quality and accuracy
  • Interprets how multiple factors effecting market conditions could impact a customer’s supply chain and can deliver a persuasive case for change
  • Identifies the right pricing strategy through a clear understanding of customer buying habits and CHR’s position within the customer’s supply chain 
  • Uses effective negotiation and sales strategies in discussing pricing and selling services with the customer 
  • Demonstrates competency to use tools available to evaluate prospects as both executable business and credit worthy
  • Maintain a strong commercial presence in the local marketplace, participating or presenting at regional events, colleges, or associations

Solution Design:

  • Ability to build a winning deal team using the right internal resources; leading and collaborating with partners on the capacity/supply and account management teams to develop a tailored solution
  • Partners with customers to gather information on their needs, and offers tailored solutions based on the CHR platform to win business
  • Manages conflict and navigates difficult conversations with customers or internal partners
  • Builds and delivers proposals; tailoring each presentation to the customer

Process Efficiency:

  • Leverages customer facing technology to ensure the right technology is matched to customer needs
  • Influences customers to leverage automation and increase process efficiency from day one of implementation
  • Collaborates and partners with Account Management teams to create and execute an implementation plan to effectively transition relationship management duties; assists in the development of any SOPs required to manage the customers’ business effectively
  • Use multiple media platforms to drive relationships forward and is comfortable with in-person or phone-based conversations
  • Organizes and prioritizes opportunities utilizing Atmosphere
  • Negotiates appropriate payment terms and processes
  • Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements



  • Any graduate
  • Minimum 4 years of sales experience
  • Ability to travel a minimum of 50%
  • Site Specific:  Fluent in Spanish and English (written and verbal)


  • Bachelor’s degree from an accredited college or university
  • Proficient in Microsoft Office Suite of programs
  • Demonstrated negotiation and sales strategies experience
  • Strong presentation and organizational skills
  • Strong communication and interpersonal skills
  • Ability to think creatively and strategically
  • Strong ability to establish and manage relationships with varying levels of stakeholders
  • Site Specific:  Ability to speak additional European languages
  • Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Group Mediclaim Policy (GMC)

  • Group Personal Accident (GPA) policy

  • Covid-19 related coverage and reimbursement

  • Employee State Insurance Corporation (ESIC)

  • Group Term Life (GTL) Insurance Plan for employees

  • Employee Stock Purchase Plan (ESPP)

  • Investment Declaration & Flexi Benefit Plan

  • Variable Pay based on position

  • Flexible work arrangements

  • Paid Privilege, Casual and Sick Leaves

  • Paid Maternity & Paternity Leaves

  • Paid Compassionate Leaves

  • Paid Public Holidays

  • Paid time off to vote

  • Reward & Recognition Program

  • Wedding Allowance

  • Special Mobility Assistance

  • Employee Wellness Initiatives

  • Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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