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1st Shift Operations Manager

Job ID R9433 Address 9955 AllPoints Parkway, Plainfield, Indiana, United States, 46168


  • Operational execution for all services required of C.H. Robinson Customers
  • Drives the safety, efficiency, and accuracy of all operations
  • Conducts analysis of workload as compared to manpower and equipment
  • Ensures work schedules are in place to promote efficiency
  • Implements staffing model to align with workload and labor goals
  • Manages KPI’s of all departments and drives performance coaching
  • Effective at containing costs & managing to a budget
  • Management of Operations: Order Fulfillment, Shipping,
  • Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, and AIB standards
  • Ensures meetings are held reviewing warehouse issues
  • Works with Transportation to ensure smooth flow of inbound and outbound carriers
  • Partners with Service Assurance to ensure all customer needs are being met
  • Ensures daily pre-shift meetings cover safety, previous productivity, operational opportunities, forecasting workload and any other pertinent company information
  • Responsible for the training and development of the team
  • Perform gap analysis on all warehouse standard operating procedures
  • Participates in department or company meetings
  • Assumes responsibilities of Operational Supervisors/Managers on vacation
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • Minimum of 6 years of Warehouse operations experience
  • Minimum of 4 years people management experience
  • High School diploma or GED
  • Experience in a high volume/high transaction manufacturing and/or warehousing environment

Preferred Qualifications:

  • Bachelor’s degree from an accredited college or university
  • Excellent communication skills
  • Strong Excel skills
  • Strong statistical and math skills
  • Strong reporting and analytical skills

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 


We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

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