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Senior UX Designer - Parcel Platform

Job ID R18398 Address 75 E Santa Clara St, San Jose, California, United States, 95113

We are looking for a highly motivated Sr. User Experience Designer to join our growing User Experience organization.

This opportunity resides within our UX Studio for C.H. Robinson’s Parcel Intelligence platform. As lead designer, you will partner with customers and internal stakeholders to help enable end-to-end real-time visibility for customer shipments and create new solutions for our cloud-based intelligence applications across mobile and desktop.

As a member of the Studio, you will find a transparent and inclusive culture rooted in empathy focused on creating a world-class user experience practice.

At C.H. Robinson, we solve logistics problems for companies across the globe. With $21 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms—and entering a new era of extraordinary growth, accelerated by a $1 billion investment in technology and product infrastructure.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.

Responsibilities :

  • Elevate and evolve C.H. Robinson products by following our human-centered design process to optimize usability and improve user productivity and satisfaction.
  • Participate in design reviews by giving and gathering feedback from project team members and stakeholders, and continually develop your talent to raise the quality and craftsmanship of your work.
  • Collaborate with product managers to establish a well-defined design brief based on identified and validated usability opportunities.
  • Gather and synthesize insights from our experts, users, and usability metrics to inform design thinking—ensure the user journey is our guiding light.
  • Create and present concepts and designs (e.g., flows, prototypes, high fidelity wireframes, and content) to broader audiences.
  • Test solutions through iterative workflows and prototypes with users to reach validation.
  • Support engineering by authoring design specifications, collaborating, and providing QA feedback to ensure implementation upholds our design principles that form intuitive, efficient, and delightful product experiences.


Required Qualification:

  • 5+ years of product design experience creating and delivering features for web or native applications in a human-centered design environment.
  • 2+ years of agile experience in a multi-disciplinary product development team, including design, research, engineering, product and project management functions.
  • Advanced understanding of web or native platform UI component libraries and accessibility standards (e.g., ADA, WCAG).
  • Highly skilled in modern design and prototyping tools—Figma experience is a plus.

Preferred Qualification:

  • Passion for identifying and turning complex user problems into simple, intuitive, and engaging experiences.
  • Possess exceptional interpersonal skills for team environments requiring transparent and concise communication, effective listening, diverse perspectives, collaboration, time management, and self-management.
  • Technical knowledge of front-end development for React web or iOS and Android platforms.
  • A Bachelor's degree in human-computer interaction (HCI), behavioral science, information systems, or computer science.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?


Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.


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