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Account Manager

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Job ID
C/Menorca 17, Entlo 1, Valencia, Valencia, Spain, 42043
Job TypeFull time

C.H. Robinson is one of the WORLD'S LARGEST LOGISTICS PLATFORMS and is looking for the next ACCOUNT MANAGER in Valencia. Is that you?

Are you extrovert, sales and people-oriented, agile, team-player and a problem-solver? If so, this might be the perfect role for you. 

The Account Manager - GF will manage a select group of small to mid-size accounts within the office or broader C.H. Robinson portfolio of business.  They will build strong & trusted relationships with account leadership. They will be empowered to manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value and maximizing profitability through the account’s supply chain.

The Account Manager - GFidentifies new opportunities within their portfolio, generates demand, and sells creative solutions/services to drive growth through relationship building, problem solving, and providing exceptional service


  • Retain and grow a customer portfolio of medium size client segment (N.A. account range ~ 40-60 accounts, EU account range ~15-30 accounts)

  • Gather, analyze, and prepare relevant information for business reviews, QBRs and be an active

  • participant

  • Responsible for implementation of new business opportunities and account set-up compliance through drafting documentation, creating c-codes, liaising with CHR corporate entities for account creation, and developing CSOPs 

  • Develop account relationships with contacts at multiple levels within the organization 

  • Identify opportunities to further penetrate accounts by selling CHR’s diverse services 

  • Provide solution design through face-to-face interaction with accounts 

  • Bring pricing options & recommendations to account leadership 

  • Identify issues, seeking input from others to determine best course of action & implement solutions 

  • Contribute to the development and management of the annual account plan and budget. Provide updates to internal team in addition to reviewing on a quarterly basis & making adjustment as necessary   

  • Sell and negotiate at a core / strategic level

  • Penetrates the account by making contacts and building relationships at multiple levels and in multiple departments within the account

  • Establish and maintain relationships with day-to-day / weekly / monthly contacts

  • Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer

  • Consistently ensures execution of business through local Branch procedures

  • Acts as an advocate for customers, internally conveying customer-specific needs across the organization, to ensure proper alignment and prioritization of resources

  • Create / Review internal account metrics on a regular basis (weekly)

  • Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy

  • Partners with operations and product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPI’s

  • Site Specific:  Owned NR:  15.000-100.00; Load volume (per annum):  160-325

  • Other duties or responsibilities as assigned according to the team and/or country specific requirements


  • Bachelor’s degree/Degree in related studies

  • Minimum 2 years of Global Forwarding experience

  • Minimum 2 years experience in Account Management or Sales experience in the logistics industry or field (International is preferred)

  • Fluent in both Spanish and English (C1)

  • Excellent communication, presentation skills and the ability to negotiate at all levels

  • Ability to work under pressure

  • Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers


  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

  • A fun, positive and open environment which encourages thinking outside the box

  • Use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day.

  • Compensation includes a monthly salary and bonus based on personal, team performance and business growth

  • Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS

If this sounds like the job for you, let's talk! We can't wait to hear from you!

    Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

    Why Do You Belong at C.H. Robinson?

    Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

    As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

    Apply Now

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