As an Account Coordinator , you play a critical role in executing business for our customers. You’ll build relationships with customers and partner with Account Managers and Capacity teams to ensure customers’ needs are met. You will leverage our proven processes and innovative technology platform to manage shipments and solve challenging problems for our customers. This role provides an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales, and Account Management.

Responsibilities:

• Respond to customers with a sense of urgency to provide an excellent customer experience.
• Proactively identify opportunities to improve operational efficiency. 
• Build and develop relationships with customers to ensure continued partnership.
• Communicate shipment updates proactively and accurately ensuring a customer centric approach.
• Analyze customer inquiries and provide quality and timely insights and updates to your customers.
• Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations.
• Network internally with Account Management and Capacity teams.

Required Qualifications:

• High School degree or GED equivalent

Preferred Qualifications:

• Values a diverse and inclusive work environment
• Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
• Ability to persuade, motivate, influence and negotiate with others
• Ability to work in a team environment, while also delivering independent results
• Excellent verbal and written communication skills
• Commitment to executional excellence and outstanding customer service
• Strong prioritization and multi-tasking skills
• Bachelor’s degree or continued education

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.