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IT Business Analyst

Job ID
Plac Europejski 1, Warsaw, Mazovia, Poland, 00-844
Job Type

What’s the opportunity?

We are looking for an Engineering Product Manager (IT Business Analyst) to join our European Surface Transportation (EST) IT Delivery team. This position will be based in our Warsaw (Poland) office. We have an entrepreneurial culture that promotes creativity, personal initiative, team collaboration, and fun. We are making a large investment in a highly strategic part of our business.

We design, develop and deliver intuitive web, smartphone, and windows-based applications leveraging advanced and cutting-edge technologies. We deliver a full suite of products and services used by our internal and external customers, carriers, and various supply chain partners across the globe to manage their day-to-day transportation needs. Our applications are critical and vital to C.H. Robinson's global operations and its continued growth and success.

The Engineering Product Manager will collaborate to define products and services that delight our customers, add value and achieve C.H. Robinson business strategies. You will collaborate with business stakeholders and engage with customers to define the product or service vision. You will provide direction and support to other Business Analysts within the team(s). A successful Engineering Product manager must build relationships within their own team as well as with peers across technology and the business network.

What will you be doing?

  • Collect, analyze, and translate business needs into system requirements in collaboration with the product owner, business stakeholders, architecture, and the development team

  • Collaborate with other IT teams in building cross-functional solutions that integrate with other services and modules

  • Partner with the team to mitigate risks and resolve impediments.

  • Keep stakeholders informed on deliverables. 

  • Identify and escalate risks that could impact project or feature deadlines; Resolve conflict

  • Manage business and technical risk areas and ensure that test plan covers requirements.

  • Leads cross-team coordination and UAT

  • Review completed development work with the product owner, stakeholders, and users as necessary before release into production

  • Respond to and prioritize support incidents, including diagnosing the issue and working with your team and others to determine a potential fix 

  • Understand business processes and technology solutions and proactively identify opportunities for improvement 

  • Educate, collaborate with, and influence others including internal business stakeholders, external customers, and technology partners

  • Contribute to the success of the team through collaboration, connectivity, and the ability to inspect and adapt to changes

  • Learn and grow within an Agile team and continually deliver value to the business

What are we looking for?

  • 3+ years of experience as an IT Business Analyst / Product Manager delivering cutting edge cross-system IT solutions

  • Proven track record of effectively delivering results in a fast-paced environment while managing multiple priorities simultaneously

  • Must be able to communicate in a clear, concise, and effective manner with technical and non-technical audiences and interact with all types of contacts including technology, business, and management.

  • Strong facilitator; adept at running meetings with end-users, gathering, and managing business requirements, and balancing priorities

  • Keen attention to detail, with a commitment to follow through and follow-up.

  • Strategically thinks outside the box and presents creative solutions and innovative ideas

  • Ability to demonstrate ROI awareness

  • Must be a self-starter with the ability to work independently and in a collaborative team environment.

  • Working experience within an Agile environment

  • Experience of MS Office products - Teams, Word, Outlook, Project, Visio, PowerPoint, and SharePoint.

What does C.H. Robinson offer you?

  • Contract of employment + package of benefits (private medical care/ multi cafeteria program)

  • Possibility to work partly or fully remotely

  • Work office in Warsaw Spire, near metro station Rondo Daszyńskiego

  • An opportunity to use and develop your language skills in our international work environment

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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