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IT Business Analyst

Job ID R12053 Address Plac Europejski 1, Warszawa, , Poland, 00-844

As IT Business Analyst at CH Robinson, you will use your passion for technology and experience translating internal and external customer requirements into solutions to support our largest business (North American Surface Transportation). 

You will have the opportunity to collaborate with software engineers, project managers, and other product managers on high visibility projects in an environment that is challenging, rewarding, and promotes creativity, personal development, and fun.

You will be responsible for accurately gathering, consolidating, analyzing and documenting business rules and detailed requirements and verifying delivered solutions meet the requirements. The work is considered critical and vital to C.H. Robinson’s worldwide logistics operations and its continued growth and success.


  • Driving clarity around business and technical requirements and creating user stories which are clear, complete, consistent, and verifiable/testable

  • Partner with team architects, technical leads, user experience designers and developers to translate requirements into system designs

  • Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story

  • Create test plans, test cases and do functional testing,

  • Validate that product deliveries meet requirements and facilitate product demonstrations

  • Proactively contribute to the quality of the product by seeking and proposing innovative and creative approaches to address requirements

  • Participate in daily Stand-Up meetings, Sprint Demonstrations, Retrospectives, and Sprint Planning

  • Address issues and mitigate risks, communicate status to business, IT Management and other IT teams impacted by the project

  • Possess a broad spectrum of knowledge crossing modes, applications, software, and business processes

  • Estimate and build project schedules and drive projects to successful completion.

Required qualifications:

  • +3 years of IT business analyst, or industry/domain experience 

  • Proven ability and willingness to quickly learn new custom applications

  • Demonstrated leadership, critical thinking, negotiation, consulting, problem-solving, decision-making, strategic and analytical skills

  • Strong facilitator; adept at running meetings with end users, soliciting and managing business requirements, and balancing priorities

  • Self-starter and able to work with minimal direction

  • Must be able to communicate in a clear, concise and effective manner with technical and non-technical audiences and interact with all types of contacts including technology, business, and management.

  • Working experience within an Agile environment

Preferred qualifications:

  • Experience with SQL

  • Experience with international clients, working in the distributed team

  • Knowledge of transportation management systems /experience in the logistics area

What does C.H. Robinson offer you?

  • Contract of employment + package of benefits (private medical care/ multi cafeteria program/annual bonus 10%)

  • Possibility to work partly or fully remotely

  • Work office in Warsaw Spire, near to metro station Rondo Daszyńskiego

  • Language lessons in small groups 

  • An opportunity to use and develop your language skills in our international work environment

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

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