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Senior IT Business Analyst

Job ID R16222

Location Poland, Remote

As a dynamic Senior IT Business Analyst at CH Robinson, you will use your passion for technology and translate internal and external customer requirements into solutions to support our Global Forwarding department.

In this role, you will have the opportunity to collaborate with software engineers, project managers, and other product managers on high visibility projects in an environment that is challenging, rewarding, and promotes creativity, personal development, and fun.

You will be responsible for accurately gathering, consolidating, analyzing and documenting business rules and detailed requirements. Your contribution is considered critical and vital to C.H. Robinson’s worldwide logistics operations and its continued growth and success.


  • Translate business and customer needs into software development work for feature requirements in your product domain to deliver business results

  • Analyze and document identified business process and/or improvement needs given information from multiple stakeholders and data sources

  • Collaborate with software engineers and product managers to create user centered stories that align with our enterprise architecture vision

  • Understand and identify opportunities for improvement on business processes and technology solutions

  • Partner with your team to mitigate risks and resolve impediments; identify and escalate risks that could impact project or feature deadlines

  • Partner with others to create, coordinate and execute on test plans: quality assurance testing (QA), user acceptance testing (UAT), and defect and issue tracking

Required Qualifications:

  • 5+ years of engineering product management, IT business analyst, or similar experience 

  • Exposure to with Agile and Software Development Life Cycle (SDLC) methodologies

  • Experience working with enterprise level software (custom built and off-the-shelf solutions)

  • Excellent written and verbal communication skills

  • Ability and willingness to quickly learn new custom applications

  • Demonstrated leadership, critical thinking, negotiation, facilitation, consulting, problem solving, decision-making, strategic and analytical skills

  • Fluent English

Preferred Qualifications:

  • Ability to understand and use basic SQL

  • Knowledge of transportation management systems

  • Knowledge of global forwarding business

  • Bachelor’s Degree in Computer Science, Software Engineering, or MIS

What does C.H. Robinson offer you?

  • Contract of employment (umowa o pracę)

  • Package of benefits - private medical care (Enel-med), multi cafeteria program, language lessons in small groups

  • Annual bonus - 10%

  • Work office in Warsaw Spire, near to metro station Rondo Daszyńskiego

  • Possibility to work fully or partly remotely

  • An opportunity to use and develop your language skills in our international work environment

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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