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Customs Compliance Analyst

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Job ID R3522 Address 1501 N. Mittel Blvd., Suite A, Wood Dale, Illinois, United States, 60191

As a Customs Compliance Analyst you will be responsible for developing a thorough understanding of import compliance related activities.  These responsibilities include supporting the Customs Brokerage team, helping to maintain satisfactory compliance scores, as well as regularly communicating with branch clients to ensure compliance of entry transactions and import programs, all while demonstrating strong customer service and organizational skills.


  • Audit and maintaining satisfactory compliance scores for the following; US Corporate Compliance Audits, Branch QLCB Audits, VIP Account Audits and In-Bond Audits

  • Process and monitor Entry Cancellations, Post Summary Corrections, etc.

  • Support clients in responding to Customs Forms 28, Customs Forms 29, Entry Resolution Requests, etc.

  • Handle Customs and PGA correspondence

  • Provide transactional classification support to brokerage employees

  • Provide guidance to brokerage employees on how to respond to customer and government inquiries

  • Administer applications, renewals and invoicing of Continuous Bonds

  • Receipt and maintenance of client Powers of Attorney

  • Execute and maintain Daily Filter Reports via ABI System

  • Upload documents via Document Image System (DIS) as requested by U.S. Customs

  • Handle and oversee the branch Automated Clearinghouse Statement

  • Retrieve ACE Portal Reports for clients set up on Periodic Monthly Statement (PMS)

  • Host department trainings to keep brokerage employees abreast of pertinent industry changes and system updates

  • Identify and execute Customs consultative services and generate and facilitate leads for trade policy

  • Support the Chicago Global Forwarding Sales team in conference calls, face-to-face visits, business reviews, etc. as required

Required Qualifications:

  • Must possess Customs Broker License or be within the application process

  • Become or maintain Certified Customs Specialist status with the NCBFAA

  • Bachelor's Degree or continued education

  • + 2 years of experience working in Customs brokerage or other compliance/regulatory setting

Preferred Qualifications:

  • Extensive Knowledge of U.S. Customs entry processes and partner government agency regulations

  • Demonstrated track record of having Demonstrated track record of having strong communication skills both internally and externally

  • Ability to work and communicate across the branch network

  • Must be detail oriented with a strong analytical ability to execute and multi-task

  • Possess high energy and positive attitude


Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 


We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. We combine the talent of our people, industry expertise and cutting-edge technology to ensure our business partners get their goods from point A to point B

Our high-performing team is made up of diverse perspectives, creative minds and an inherent drive to get the job done. We work in 40 different countries and speak 80 different languages. Together, we innovate. We solve problems. We have fun.

Join us and experience a collaborative environment where you will be respected and rewarded for your ideas and achievements. You will also find opportunities to grow professionally and personally. Together, we care. We give back. We make a difference.

At C.H. Robinson, our success is built on a foundation of thriving, engaged employees who help shape the future, accelerate global trade, and drive the industry we all count on, forward.

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