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Collection Representative with English

Job ID
R9908
Address
ul. Swobodna 1, Wroclaw, Lower Silesia, Poland, 50-088
Job TypeFull time

C.H. Robinson is a non-asset based freight forwarder. Our main investments are people and technology. Since people are our focus, opportunities for advancement are always coming up. There is plenty of room to grow. As you work hard to achieve your goals, you’ll be in a premier position to seize new opportunities.

C.H. Robinson’s European branches are in The Netherlands, Italy, Spain, UK, Belgium, France, Germany, Romania, Poland, Czech Republic, Hungary, Austria, Sweden, Turkey and Ireland.

We are looking for a talented & dynamic COLLECTION REPRESENTATIVE WITH ENGLISH to join our SSC in Wrocław.

Your accountabilities:

  • Calling, emailing, and/or faxing customers requesting payment status on past due balances in a professional and courteous manner

  • Researching all credits, balance dues in their entirety and providing clear documentation to the customer and branches requesting resolution

  • Follow set escalation process on problematic accounts

  • Provide timely and professional service to branches and customers, answering questions or researching/resolving invoicing issues

  • Build and coordinate partnerships internally with branches to strengthen customer relations and overall CHR profitability 

Your professional profile:

  • Degree in finance and accounting

  • Proficiency in English (C1) and Polish (C1)

  • Analytical skills

  • Ability to use own judgment and make decisions

  • Good communication skills

  • Strong customer service skills

  • Knowledge of other European languages ​​is welcome

What does C.H. Robinson offer you?

  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

  • A fun, positive and open environment which encourages thinking outside the box

  • Use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day

  • Compensation includes a monthly salary and bonus based on personal, team performance and business growth.

Career opportunities and workplace:

C.H. Robinson—accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here.
Every individual working at C.H. Robinson is integral to the success of our customers and our company. C.H. Robinson is a Fortune 200, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.

No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen—quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their in-depth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to deliver the goods that make our world go ‘round.

Join the 15,000 employees worldwide who are accelerating their careers at C.H. Robinson.

Why Do You Belong at C.H. Robinson?


Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.


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