C.H. Robinson’s Managed TMS Services are provided through the TMC division. TMC provides customers with expertise and technology that drive both immediate and sustained cost savings throughout their transportation networks. Core components of this service include Six Sigma-based process engineering, advanced TMS technology and TMS power-users, who serve as an extension of the customer’s staff. In our Managed TMS customers often retain control of transportation service provider selection, transportation service provider contracts, and rate negotiations.
TMC is a global division of C.H. Robinson Worldwide, Inc. with offices in Chicago-USA, Monterrey-Mexico, Amsterdam-The Netherlands, Wroclaw-Poland and Shanghai-China.
The Supervisor Logistics is responsible for utilizing TMC’s proprietary Transportation Management System as effectively manage the flow of all Transportation information on behalf of the customer. This position is accountable for driving operational efficiency within their team, assisting in setting operational performance metrics and delegating tasks to ensure completion. The Supervisor will own all operations-based relationships with the external customer as well as the internal team. This role is expected to use the TMC project-based delivery model to generate large, complex projects for their team and drive them through to completion.
Ensure all arrangements are made for the execution of shipments,
Resolve complex exceptions and drive problem solving to prevent the reoccurrence of problems and improve processes,
Develop and ensure documentation of Standard Operating Procedures,
Lead calls and trainings with customer representatives at an equal or greater seniority level,
Provide leadership to your team: manage and facilitate trainings, provide input to development plans and reviews, coordinate operational coverage,
Setting new customer-driven metrics to improve customer’s overall processes within the supply chain,
Utilize available analytics to identify and solve problems.
A minimum of 3 years of Supply Chain, Transportation, and/or Transportation Management System experience preferred,
Prior experience leading people is a must,
Ability to lead, coach, mentor and provide feedback in a team oriented and fast-paced environment,
Demonstrated continuous improvement mindset,
Ability to think critically and solve problems quickly and accurately,
Strong written and verbal communication skills,
Exceptional customer service skills,
Ability to adapt to an ambiguous and changing environment.
What does C.H. Robinson offer you?
Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
Use and develop your language skills in our international work environment
Benefits package, including private medical care, and multi cafeteria program
A fun, positive and open environment which encourages thinking outside the box.
C.H. Robinson is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. We combine the talent of our people, industry expertise and cutting-edge technology to ensure our business partners get their goods from point A to point B
Our high-performing team is made up of diverse perspectives, creative minds and an inherent drive to get the job done. We work in 40 different countries and speak 80 different languages. Together, we innovate. We solve problems. We have fun.
Join us and experience a collaborative environment where you will be respected and rewarded for your ideas and achievements. You will also find opportunities to grow professionally and personally. Together, we care. We give back. We make a difference.
At C.H. Robinson, our success is built on a foundation of thriving, engaged employees who help shape the future, accelerate global trade, and drive the industry we all count on, forward.
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.
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