Are you a dynamic and results-driven professional with a passion for business growth? Embrace the opportunity to be a key player on our team at C.H. Robinson, a worldwide leader in logistics and supply chain solutions as an Account Manager - Global Forwarding. As an Account Manager you will be responsible for driving growth and maximizing a portfolio of mid to high net revenue and potential accounts.

RESPONSIBILITIES

Business Development:

• Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chain

• Leverages network SMEs to collaborate on the solution and pipeline development of product, mode, or service line opportunities

• Expands market share by driving an active opportunity pipeline and qualification process in CRM, and when applicable collaborate with additional resources to identify and drive market share expansion

• Owns successful account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits and CHRs position within the customer’s supply chain

Customer Experience:

• Create and manage to Account SOP

• Manages conflict and navigates difficult conversations with the customer, using tact and diplomacy

• Targets and manages road map toward continuous improvement for their customers

• Stays informed of changes within the customers’ business, industry, and sector; applies that knowledge to identify new opportunities

QUALIFICATIONS

Required:

• High School Diploma

• Minimum 3 years of Global Forwarding experience or/and Account Management/ Key Account Management experience in Global Forwarding

Preferred:

• ​Bachelor’s Degree from an accredited college or university

• Excellent communication, presentation skills and the ability to negotiate at all levels

• Ability to work under pressure

• Ability to multi-task, prioritize, and manage time effectively 

• Ability to work in a team environment, while also delivering independent results 

• Strong ability to persuade, motivate, and influence others 

• Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers

• Values a diverse and inclusive work environment

What do we offer?

• A vibrant, progressive, inclusive, and forward-thinking workplace

• Hybrid work environment

• Opportunities for professional development and advancement

• A competitive benefits package and bonus structure

• Flexibility in terms of work arrangements to support work-life balance