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General Manager - Global Forwarding

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Job ID
R42103
Address
101 Marietta St NW, Atlanta, Georgia, United States, 30303
Job TypeFull time

C.H. Robinson is seeking a General Manager for our Global Forwarding office in Atlanta, GA.  As the General Manager, you will provide oversight and own accountability for talent development, commercial growth, product development, financial management, and operational quality within a 50+ person office. Critical to your success will be your ability to manage and execute sales and operations to achieve strategic business and financial objectives while aligning to enterprise vision and goals. If you’re a leader in global forwarding with a passion for employee engagement, operational excellence and commercial success, we invite you to apply today!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success.  In this role, you will work on-site with your team between two and four days a week, fostering creativity and producing impactful results through face-to-face interactions.  Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

  • Set and lead branch vision, direction, and strategic market plans aligned with C.H. Robinson objectives
  • Use analytics to drive better decision-making and improve business results
  • Design, review, and adjust organizational structures to meet business goals
  • Build and manage internal relationships to improve collaboration and efficiency
  • Lead workforce planning, including recruiting, selecting, and onboarding talent
  • Accountable for financial performance, including volume, margin expectations, and expense management
  • Monitor performance metrics and adjust strategies to meet targets
  • Communicate plans, financial results, and performance metrics regularly to employees
  • Possess a broad understanding of C.H. Robinson's products, services, and technologies, leveraging them to collaborate with commercial teams in identifying opportunities, driving sales growth, establishing new supply chains, and optimizing client solutions
  • Manage customer relationships, analyzing their businesses and identifying opportunities
  • Oversee talent management, including performance, development, and succession planning
  • Lead compensation and recognition strategies, including bonuses and employee engagement
  • Ensure legal and regulatory compliance, contract negotiations, and risk management
  • Represent C.H. Robinson in external organizations and support brand-building efforts

Required Qualifications:

  • University/Bachelor’s degree from an accredited college or university
  • Minimum 7 years of experience in global forwarding
  • Minimum 5 years of people management experience
  • Ability to travel up to 50% (domestically)

Preferred Qualifications:

  • Experience managing financials for a business segment
  • Ability to understand and communicate financial metrics, including P & L
  • Demonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experience
  • Broad market and industry knowledge
  • Proficiency presenting to both internal and external audiences
  • Demonstrated negotiation, collaboration, and influencing skills
  • Proficient in Microsoft Office Suite of programs
  • Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?


C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.


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