The Project Logistics Coordinator directly supports customer supply chains by helping to move their freight efficiently and effectively. They interact directly with customers to build and strengthen relationships, coordinate cargo bookings, and conduct analysis to help customers maximize C.H. Robinson’s technology offerings. The Project Logistics Coordinator thrives in a fast-paced environment while working to provide best-in-class customer service and problem resolution. The Project Logistics Coordinator position is an excellent opportunity to start a career at C.H. Robinson, with opportunities to grow into Project Management and leadership roles.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Overall coordination in conjunction with Project Manager or Regional Project Manager
• Assist with rate negotiations and carrier selection
• Set up template for billing and project reports
• Review customer invoicing prior to issuance
• Monitoring credit status and balances
• Monitor compliance with insurance requirements, reporting and claim settlement
• Interface with client when critical issues arise and assess possible solutions
• Familiarization with company rules, regulations and procedures
• Advise management of charter requests and legal issues immediately
• Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments)

General Operations:

• Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound
• Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions. Will discuss letter of credit files with senior management if required
• Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation
• Ensure that clients are kept well informed on their files
• Provide management with any information that will assist in future business development, maintaining clients or increasing profitability
• Assist and prepare agency agreements/contract of services in co-operation with and under management supervision
• Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager
• On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Preferred:

• Bachelor’s degree from an accredited college or university
• 2-4 years of international freight forwarding operations, breakbulk and project cargo experience
• Ability to travel up to 10%
• Ability to work in a fast-paced and deadline-driven office environment
• Excellent verbal & written communication skills and phone etiquette
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service skills and follow up
• Proficient in Microsoft Office Suite of programs
• Knowledge or coursework in Supply Chain, Logistics and or International Business
• Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Group Mediclaim Policy (GMC)

• Group Personal Accident (GPA) policy

• Covid-19 related coverage and reimbursement

• Employee State Insurance Corporation (ESIC)

• Group Term Life (GTL) Insurance Plan for employees

• Employee Stock Purchase Plan (ESPP)

• Investment Declaration & Flexi Benefit Plan

• Variable Pay based on position

• Flexible work arrangements

• Paid Privilege, Casual and Sick Leaves

• Paid Maternity & Paternity Leaves

• Paid Compassionate Leaves

• Paid Public Holidays

• Paid time off to vote

• Reward & Recognition Program

• Wedding Allowance

• Special Mobility Assistance

• Employee Wellness Initiatives

• Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.