We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for a Supply Chain Coordinator to join our Trade Management team in Melbourne.

The Trade Management team at C.H. Robinson has the primary responsibility to support a major retail client in their supply chain/logistics for specialty imported products into of Australia leveraging our global forwarding expertise.

The Supply Chain Coordinator will provide support across the import teams servicing the client.

A successful Supply Chain Coordinator will thrive in a lightning-fast environment, co-ordinate the purchase order, inventory management and shipping process of all orders for the client. You will manage external relationships with 3rd party stakeholders, such as warehouses & transport carriers.

If this all sounds good, let’s talk more about what you’ll be working on.

Responsibilities:

Maintain Operational Excellence:

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.

• Maintain strong working relationships and communications with key suppliers to confirm production/shipping schedules and monitor open purchase orders for all orders to ensure on-time deliveries.

• Proactively report product availability issues

• Inventory Management: Support reporting, inventory parameters, Product Life Cycle management

• Processes sales orders, maintain purchase order status and shipment tracking information.

• Liaise with overseas suppliers, 3PL warehouses and Global Forwarding Agent

• Manage external relationships with 3rd party stakeholders, such as warehouses & transport carriers and ongoing support to internal teams.

• Produce ad- hoc reporting on functions within the Supply Chain network

• Maintain the in-stock position, ensuring the right stock is in the right place at the right time to support business initiatives

Facilitate Relationships:

• Build great relationships with the customer, responding timely and following up on issue resolution

• Communicate clearly, timely, and effectively with customers/agents, C.H.Robinson offices, and outside vendors

• Promote a positive working relationship for all team members

• Participate, as needed, in new customer implementations and business meetings

Other Activities:

• Ensure customer SOPs are maintained and adhered to 

• Work according to the organization, local and global laws, regulations, and procedures

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High school diploma or Graduate degree or equivalent

• Minimum 2-4 years logistics or supply chain experience / Purchasing/buyer experience in a retail/FMCG environment

Preferred:

• Tertiary qualification in logistics or supply chain business discipline

• Proven track record of dealing with customers and being client focused

• High attention to detail, critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

• Contribute to a culture with a focus on each individual taking responsibility for their role and working within a positive team environment

• Values a diverse and inclusive work environment

Benefits

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.