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Associate Customs Entry Writer (2-11pm shift)

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Job ID
26555 Evergreen Rd, Southfield, Michigan, United States, 48076-4227
Job TypeFull time

C.H. Robinson is seeking an Associate Customs Entry Writer to join our Global Forwarding division. As a key player on our customs team, you'll navigate the intricacies of the customs process, gaining mastery in client specifications and understanding the pivotal role of a customs broker in the supply chain. This opportunity offers a platform to refine your customer service skills, master the art of precise data management, and deepen your regulatory knowledge. If you are organized, possess exceptional communication abilities, and thrive in customer service, this role is your gateway to a rewarding career in the supply chain industry. Elevate your career – apply today and join us at C.H. Robinson.

***Please note: this is a Monday-Friday position, 2pm - 11pm eastern.


The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Explore the complexities of Customs processes and engage with international trade regulations

  • Manage the receipt, review, and input/transmission of documentation for United States Customs and Border Protection (CBP) release

  • Ensure strict compliance with regulatory requirements and maintainproper documentation for shipments

  • Showcaseproficiency in customs brokerage Standard Operating Procedures (SOPs) and best practices

  • Maintain accurate databases for Customer SOPs and Harmonized Tariff Schedule (HTS)

  • Oversee customer invoicing and contribute to accounts receivable/payable activities

  • Honor customer-specific SOPs for a personalized approach, while upholding high operational standards to ensure exceptional performance and customer service

  • Communicate effectively with Customers, C.H. Robinson offices, Agents, and Outside Vendors

  • Cultivate positive working relationships within the team and efficiently utilize C.H. Robinson’s extensive network and support teams



  • High school diploma or GED

  • Basic proficiency in Microsoft Office Suite of programs


  • Associate’s or bachelor’s degree from an accredited college or university

  • Strong communication, prioritization, and multitasking skills

  • Proven critical-thinking and problem-solving skills

  • High attention to detail

  • Values diversity and inclusion in the workplace

It’s important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 


Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at

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