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Associate Global Forwarding Agent

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Job ID
1501 N. Mittel Blvd., Suite B, Wood Dale, Illinois, United States, 60191
Job TypeFull time

C.H. Robinson is looking to hire an Associate Global Forwarding Agent. In this role, you will play a vital role in our entry-level modal operations team. Your focus will be on acquiring essential operational knowledge and immersing yourself in industry-specific concepts and terminology that drive global trade. In this dynamic role, you will not only align with our company’s mission and values, but also cultivate skills that re pivotal in our sector and organization. Alongside skill enhancement, you’ll dive into real-world experience by managing customer accounts of diverse size, fueling your personal and professional growth within our thriving company. We are looking for someone who is eager to excel, learn, and contribute to the heartbeat of global forwarding. Join our team as an Associate Global Forwarding Agent and embark on an exciting journey into the world of international logistics.


  • Utilize foundational industry knowledge to promptly address customer inquiries

  • Orchestrate and manage shipment tasks to align with customer operating procedures

  • Uphold data accuracy throughout shipments, including verifying shipment particulars, INCOterms, routing, dates, documentation, etc.

  • Skillfully manage customer quotes, showcasing your expertise in meeting diverse client needs

  • Cultivate clear, timely, and impactful communication with Customers, C.H. Robinson offices, Agents, and Outside Vendors

  • Harness the potential of C.H. Robinson’s expansive network of departments, support teams, and leadership to forge valuable connections

Required Qualifications:

  • High school diploma or GED

  • Basic proficiency in Microsoft Office Suite of programs

Preferred Qualifications:

  • Associate’s or bachelor’s degree from an accredited college or university

  • Strong communication, prioritization, and multi-tasking skills

  • Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs

  • High level of attention to detail

  • Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 


Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at

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